How healthy is your business?
Organisational culture is a major determinant of the commercial performance of a business.
The problem is that we don’t measure culture. And if we don’t measure something, we can’t improve it. And if culture is unhealthy, then commercial performance will suffer.
How we measure culture
Culture is described as the way we do things around here.
The ‘way we do things’ is the work methods, the relationships, the motivation of people, and the leadership. If we enquire about those things, then we’re measuring the culture.
What we use to measure culture
BizHealthCheck is a methodology of asking questions about work, relationships and motivation in an organisation, describing the results as the health of the cultural factors, showing the results visually, and providing a pathway to diagnose and correct the causes of any ill-health.
Is your organisational culture driving commercial performance or hindering it?
“Culture
eats strategy
for breakfast”
That famous quote is often attributed to management guru Peter Drucker.
The problem is that while we can measure the development and execution of strategy, we can’t measure culture.
Till now.
And with culture as a major determinant of commercial performance you’d have to wonder why.
Measuring culture
A widely used description of culture is ‘the way we do things around here’.
So let’s look at, and measure, the way that things are done in organisations.
Things like work processes – not ‘what’ is done, but ‘how’ it’s done.
Or the factors that influence motivation.
Things like relationships between teams, and the behaviours of leaders.
By measuring these, we get a view of the culture – how things are being done.
BizHealthCheck – measuring and improving culture
BizHealthCheck is a methodology that:
Measures the culture in an organisation
Identifies areas of ill-health in the culture
Identifies symptomatic and root causes of ill-health
Puts in place action plans to correct causes of ill-health
It comes down to the old adage: if you don’t measure something, you can’t improve it.
BizHealthCheck is made up of three phases, click on the on the graphic to read more.
Want to see how it works?
We have a freemium version of the BHC:Assess - the SelfReflectionCheck.
It uses the same constructs as BHC:Assess and will give you a benchmarked view of how you see the health of the culture in your organisation.
Try it now!
How we ‘see’ culture
-
Heatmaps
BHC:Assess reports on the factors using our innovative Sentimetric™ heatmaps, where we can easily spots areas of ill-health and immediately ask the question ‘why’s that happening?’
-
Benchmark
If we have data on more than one organisation we can benchmark it so that you can SEE how your organisation is performing compared to your peers and competitors.
-
Contrast & Compare
And where an organisation has many business units, or subsidiaries, we can compare and contract their relative cultural health so we know which need attention..
Curing ill-health
BHC:Correct employs a network of consultants to undertake the corrective action plans it produces. These are the BHC Catalysts.
If you’d like to participate as an associate, take a look here.
“We must all obey the great law of change. It is the most powerful law of nature.”
– Edmund Burke
Get in Touch
If you like more information please send us a message in the form and we’ll be in contact.